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Terms & Conditions

Terms of Use

This document is an electronic record in terms of the Information Technology Act, 2000 and rules made thereunder, and the applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

These Terms of Use along with the Privacy Policy, constitutes a legal agreement (“Agreement”) between iDare Private Limited (CIN: [U85100KA2020PTC133346]), having its registered office at [26/20, Abshot Layout Sankey Road Bengaluru, Karnataka -560001, India] (“Company”) and the person who accesses and/ or uses the mobile application ‘iDare’ and the website ‘wwcancew.idare.co.in’ (including related software, mobile and other applications and functions and features thereof) ("Platform"), owned and operated by the Company.

Any reference to “you” or “your” or “user” or “customer” (if applicable) refers to you as a user of the Platform and/or the Services; any reference to “we”, “our” and “us” shall refer to the Company. Please read the Agreement carefully before you start to use the Platform. You and we are collectively referred to as “Parties”.

The Agreement governs the access and use by you of the Platform and the activities, services, features, functionalities and/ or resources available on the Platform as described in greater detail hereinafter (the “Services”) offered by the Company. Our Privacy Policy sets out the terms on which we process any personal data we collect from you or that you provide to us. By using the Platform, you consent to such processing and you warrant that all data provided by you is accurate.

In consideration of your use of the Platform and the Services, you agree to comply with all the provisions of the Agreement.

Eligible Users

You must be 1) at least 18* years of age (* see “Note” at bottom of page); or 2) at least 12 years of age and have parent or legal guardian consent and supervision to use this application and/or participate in iDare’s Program. By using this application and/or participating in iDare’s Programs You are agreeing to the terms and conditions of the Agreement and warrant and represent that You are at least 18* years of age or are at least 12 and have consent from and are under supervision in use of a parent or legal guardian. You may not use the application or participate in iDare’s Programs 1) if You do not agree to the terms and conditions of the Agreement; or 2) if you are not at least 18* or at least 12 years of age and have parent or legal guardian consent and supervision. The Application content is NOT appropriate for anyone under 12. By using the Application, You also represent and warrant that you have the right, authority and capacity to enter into this Agreement. Be advised that persons under that Age of Majority (* see “Note at bottom of page) typically cannot enter into legal agreements. The Application is available to adults in the India and all other countries. Any misstatements and/or misrepresentations regarding the age, background, experience of any user of this Application are not the responsibility of iDare. iDare makes no claims concerning whether the Application, Program or Content may be viewed or downloaded or are appropriate for use outside of the India. If you access the Application from outside of the India, You are solely responsible for ensuring compliance with the laws of your specific jurisdiction.

 

Note: If age 18 is not the “Age of Majority” in Your (the User or Participant) Country, then the age “18” herein is replaced with the Age of Majority in Your Country or place of residence. Please check Your Country’s or place of residence requirements for Age of Majority.

If you are a minor or otherwise ineligible to enter into a contract under the applicable laws, then please access and use the Platform only with prior permission of your legal guardian. The Company shall not be responsible or liable to any loss or damage caused to you on that account.

By accessing the Platform, at your option, registering thereon and thereafter using the Services as a user or guest, you agree to be bound by this Agreement and the terms contained in it. This Agreement governs your access and use of this Platform and applies to all visitors, users and others who access the Service ("Users"). If you do not agree with the terms contained in this Agreement, you are not permitted to use this Platform. Company will not be liable for any consequences arising from your unauthorized use. We may revise these terms of use at any time by amending this page and the terms hereof. The revised terms of use shall be posted on the Platform and you are expected to check this page from time to time to take notice of any changes we make, as they are binding on you. Some of these provisions may be superseded by provisions or notices published elsewhere on our Platform. All changes are effective as soon as we post them and by continuing to use the Platform and avail of the Services, you agree to be bound by the revised terms and conditions of use. Your use of Platform is subject to the most current version of the terms of use posted on the Platform at the time of such use.

By accessing and using the Platform and the features, functionalities and content, you acknowledge and agree that you have read and understood the Agreement and shall not claim invalidity of the same on any ground whatsoever. For the aforesaid purposes, ‘Acceptance’ shall mean your affirmative action in clicking on ‘check-box’ or on the ‘continue’ button as provided on the sign-up/registration page or any such other similar actions, including access or use of Services, that implies your acceptance.

 

Certain information and/or services available on the Platform may be suitable for use and access only under adult supervision and user discretion is warranted. The Company shall not be responsible or liable to any loss or damage caused to you on that account.

No information provided on the Platform should be treated as an offer, solicitation, invitation, advice regarding any Services of the Company. The use of the Platform by you is subject to this Agreement, any and all applicable laws and government notifications, rules, regulations and guidelines issued by regulatory and/or governmental and/or statutory bodies. By visiting the Platform, you agree to permit the Company to communicate with you, from time to time, about its Services and offerings, unless you decide to unsubscribe from receipt of such communications by following the instructions stated in said communications.

 

This Agreement is and shall be deemed to be concluded and executed between you and the Company at Bengaluru, Karnataka, India.

 

Description of Services

iDare is an online platform dedicated to promoting safety and wellbeing. It offers information, resources, and support for individuals experiencing or recovering from abuse, harassment, violence, or mental health concerns.

Through the platform, users can access curated content, confidential chat and call support, and a verified pool of professionals offering counselling, coaching, workshops, and other wellbeing services.

All Services are:

(i) non-exclusive;

(ii) for lawful personal use only; and

(iii) non-transferable and non-assignable.

The Services include support related to mental health, physical, sexual, or emotional abuse, and other connected wellbeing matters.

Inspire:

Under this category of Service, you can access certain Curated Content (“Curated Content”) made available by the Company on the Platform. Such Curated Content may include articles, personal experiences, real-life stories, poems, videos or any other content.

The Curated Content on the Platform may be created by iDare, external partners, or sourced from third-party websites. Not all content is owned by iDare, and sources or references are provided where possible.

While iDare strives to ensure the accuracy and reliability of all information, the content is intended only for general awareness and may not always be complete or error-free. Some materials may include sensitive or age-inappropriate themes; content warnings are added where feasible, but user discretion is advised.

Support:

Under this category of Service, iDare, through its in-house team, provides direct and generic support and guidance in response to the queries you share via the chat and/or call features available on the Platform from time to time. All advice and information shared are strictly based on the details provided by you.

As part of this process, iDare may suggest that you seek professional advice or may share references to certain organisations or professionals working in relevant fields. Such references are based on publicly available information, and iDare does not guarantee the accuracy, adequacy, relevance, validity, reliability, availability, or completeness of any such information.

All advice and information provided under this category are generic and preliminary in nature, based solely on the circumstances presented at the time of interaction. They should not be construed as legal, medical, or professional advice, nor as a substitute for expert consultation. The free chat and call features are intended only to offer basic, informational guidance and do not constitute recommendations or professional opinions.

By agreeing to these Terms of Use, the user expressly permits iDare to record communications between the user and the Support Team. All such recorded communications will be managed in accordance with the iDare Privacy Policy and treated as confidential, except where disclosure is required by a competent legal authority acting within its jurisdiction.

Please be aware that the Company is mandated to report all cases of child sexual abuse to appropriate authority. The company may not seek your prior approval in such instances.

Engage:

Under this category of Services, you may connect and engage with subject matter experts and service providers in areas such as mental and physical health, coaching and counselling, wellness and fitness, and legal services. You may book one-to-one sessions, webinars, workshops, or other offerings made available on the Platform (“Engage Services”). These services may be provided either by iDare’s in-house team or by independent third-party professionals listed on the Platform (“Vendors”), as selected by the User.

Information regarding the experts or service providers offering Engage Services will be available on the Platform to help you make informed decisions.

Your decision to avail any Engage Service is made solely at your own discretion. iDare shall not, under any circumstances, be held liable directly or indirectly for any advice, outcome, loss, or injury resulting from the use of such Engage Services.

You acknowledge that online consultations are subject to inherent technological and communication limitations, which may impact the quality or continuity of the session. By using the Platform, you accept these limitations and release iDare from any claims or liabilities arising from such factors.

By agreeing to these Terms of Use, the User grants iDare the right to record communications between the User and the expert providing the Engage Services (whether in-house or through Vendors). All such recorded communications shall be handled in accordance with the iDare Privacy Policy and treated as confidential, except where disclosure is required by a lawful authority exercising valid jurisdiction.

If a user chooses to engage with any coach, expert, or professional listed on the iDare platform outside the scope of iDare’s services, iDare bears no responsibility or liability for such independent engagements. iDare shall not be held liable for the nature, content, or outcome of any session or service conducted beyond the iDare platform.

 Eligibility for Access and Use of Services

The Services on the Platform are available only to individuals who qualify as Eligible Persons as defined under these Terms of Use. If you are a Minor, you may access the Platform only with the consent and under the supervision of your legal guardian, who must be an Eligible Person as per the eligibility criteria mentioned herein.

iDare may restrict, suspend, or disable your account if you fail to meet eligibility requirements or violate any provision of this Agreement. You are responsible for ensuring that your use of the Platform complies with applicable laws. Access is revoked in jurisdictions or circumstances where use of the Services is prohibited, and you agree not to access or use the Platform in such cases.

Availing and Booking Engage Services

Subject to the availability of the Engage Services, you can book your counseling, legal advisory and/ or fitness or other service session (“Session”) with respect to any of the Engage Services by paying the requisite fees. Each Session will be of such period as may be mentioned against the description of the Engage Service on the Platform, from time to time.

For each Engage Service as provided by the Company on the Platform, users can book the Sessions in the following manner:

Mental Health:

The Sessions in relation to mental health will be conducted on a one-to-one basis through the Platform. Sessions with respect to mental health are further classified as: (i) adult session (for Eligible Persons); (ii) adolescent therapy (for Minors); (iii) couple sessions; and (iv) family sessions. Any advice provided under this category of service is, at all times, subject to the limitation of the interpretation of the user availing it.

Any Eligible Person can book any of the said categories of the Sessions with respect to mental health depending upon his/her requirement. However, any Minor can book a Session on mental health only with respect to himself/herself and only after providing the consent of his/ her parent or guardian with respect to the same, where such consent should be approved digitally by his/ her parent or guardian

Counselling: Abuse Support and Life Coaching:

iDare Pvt Ltd provides access to trained professionals for abuse counselling and certified Life Coaches for life coaching through the iDare platform. These services support individuals in trauma recovery, abuse-related guidance, personal development, habit formation, and emotional resilience. These offerings are strictly for informational and personal growth purposes and are not substitutes for professional medical, psychological, psychiatric, or legal advice.

  1. Abuse Counselling: iDare Pvt. Ltd. offers one-on-one abuse counselling sessions through the iDare platform. These sessions are trauma-informed and aim to provide support for individuals who have experienced or are navigating abuse-related challenges. The focus of these sessions is on building emotional safety, resilience, and informed coping strategies. Abuse counselling is distinct from therapy, legal representation, or medical treatment. The services they provide should not be interpreted as clinical or emergency care. Abuse counselling is not a substitute for: Clinical therapy or psychiatric treatment, legal intervention or emergency support services. If you are in immediate danger, experiencing suicidal ideation, or a mental health crisis, you are urged to contact emergency services or a licensed provider immediately. Abuse counselling sessions are available only to legal adults.

iDare does not guarantee any specific outcomes from abuse counselling sessions. These sessions are non-clinical and intended solely for personal growth and informational support. iDare and its counsellors are not liable for any decisions, behaviors, or outcomes that arise from participation in these sessions.

  1. Life Coaching: iDare Pvt. Ltd. provides access to certified Life Coaches through the iDare platform. Life Coaching is a non-clinical, future-oriented service that supports clients in personal development, habit formation, self-reflection, goal setting, and emotional growth. It is distinct from therapy, counselling, legal advice, or medical treatment.

Life Coaches may assist clients with:

  1. Identifying and working toward personal or professional goals
  2. Improving time management, habits, and self-motivation
  3. Navigating life transitions or interpersonal challenges
  4. Enhancing emotional resilience, confidence, or productivity
  5. Reflecting on values and self-awareness

Life Coaches are not therapists, legal advisors, or medical professionals, and the services they provide should not be construed as such. Not a Substitute for Therapy or Emergency Support

Life Coaching is not a substitute for Counselling or psychotherapy, Diagnosis or treatment of any mental health condition, Medical or psychiatric care and Emergency or crisis intervention

iDare does not guarantee any specific outcomes from Life Coaching sessions. Life Coaching is an unregulated service in India and is intended for educational and personal development purposes only. Coaches may be certified but are not licensed under any statutory regulatory body. Clients are responsible for how they apply insights gained during sessions. iDare and its Coaches are not liable for decisions or outcomes following these sessions.

Financial Wellness & Life Transition Coaching:

iDare Pvt. Ltd. provides access to certified Financial Wellness and Life Transition Coaches through the iDare platform. These services are educational and wellbeing-oriented, designed to help individuals build healthy money habits, reduce financial stress, and make informed, confident decisions in everyday and transitional life situations. Financial Wellness and Life Transition Coaching are not investment, wealth management, or tax advisory services. These offerings focus on the behavioural, emotional, and practical aspects of financial wellbeing  not on regulated investment or securities advice.

Financial Wellness and Life Transition Coaches may assist clients with:

Coaches do not offer:

The Services offered are not a Substitute for Regulated or Professional Advice. Financial Wellness and Life Transition Coaching are not substitutes for:

iDare does not guarantee any specific financial or personal outcomes from these sessions. Coaching services are intended solely for educational and personal development purposes, not for regulated financial activity.

Limitation of Liability

iDare and its Coaches shall not be liable for:

iDare’s total aggregate liability under these Services shall not exceed the total amount paid by the User for the specific session in question.

Coaches on the iDare Platform may be qualified professionals or SEBI-registered advisers acting independently. iDare does not empanel or represent them in that capacity. All sessions are offered solely under Financial Wellness and Life Transition Coaching, not under any SEBI registration or regulatory framework. Clients are responsible for their own financial and personal decisions. iDare and its Coaches are not liable for any loss or outcome resulting from such decisions.

Legal Counselling:

You can book your Session in relation to the legal advisory as per your convenience and as per the availability of the same on the Platform. All Sessions under this category will be conducted on a one-to-one basis. You should note that all the information provided under this category is subject to certain limitations and the Company cannot guarantee the accuracy, completeness or relevancy of any such information.

Legal Counselling: User should be aware that all information provided as legal counselling is to the best ability of the Expert and on the basis of the information provided with from the user. The choice of final legal outcome rests with the User. It shall not hold the company liable for the outcome of such consultation.

Fitness:

Under this category, you can book your fitness Session on the Platform for undertaking yoga, self-defense classes and other fitness related activities that may be made available on the Platform from time to time. All the fitness Sessions is provided by the Vendors through the Platform on one-to-one basis or in a group session. Depending upon the nature of the fitness session, it may be conducted live or may be in the form of a recording.

Workshop:

The Company may, from time to time, also conduct regular webinars and workshops on a variety of topics. All such webinars and workshops are conducted in groups on such topics which the Company thinks should be made available and/ or may be relevant to the users. You, as a user of the Platform, may avail and attend such workshops and webinars. All such workshops and webinars are either hosted by the Company’s in-house team or the Vendors.

User Obligations

The Services provided herein are limited to scope defined under the Agreement and the user shall not:

Any such conduct may result in the immediate suspension or permanent termination of the user’s access to the Services.

You agree and undertake that you shall not use the Services to:

You agree and undertake that you shall not:

You shall use best efforts to hinder and prevent piracy and hacking with respect to the Services and the Platform. In the case of occurrence of any piracy and hacking with respect to the Services and the Platform, you shall inform us immediately.

Account and other details

In order to use the Services, you must create an account (“Account”) and provide to the Company necessary information, data, login id, passwords, usernames, PINs, email address, mobile number, other log-in information, materials or other contact information and content (collectively “Account Information”) and/ or authenticate yourself through APIs provided by third parties which the Company integrates with the Platform from time to time. You are permitted to use the Services only after proper and valid authentication, which will need to be done explicitly by you. When creating an Account, you shall provide accurate and complete information. In order for the Platform and Services available therein to function effectively, you must keep your Account Information up to date and accurate. You are solely responsible for safeguarding your authentication credentials and you agree not to disclose these credentials to any third party. You agree to take sole responsibility for any actions made using your Account, whether or not you have authorized such actions. You agree and understand that you are responsible for maintaining the confidentiality of your Account Information. You shall immediately notify Company of any unauthorized use of your Account. By providing the Company with your email address, you agree to receive all required notices electronically, to the e-mail address provided.

It is advised that you should change the password of your Account at regular intervals. In addition to user ID and password the Company may, at its discretion, require you to adopt such other means of authentication including but not limited to digital certification and / or smart cards and/or two factor authentication like public or private keys / risk engine / challenge questions.

Use of the Content

All the content including the advertisement, information, data or posts on the Platform (“Content”) available from time to time on the Platform is intended for informational purposes only. The posting of the Content and access of the Platform by you does not constitute provision of Services by us, either explicitly or implicitly.

Certain Content or functionalities on the Platform may be suitable only for adults, or under supervision of adults. User discretion is advised.

Customer Contact

You authorize the Company to call, send SMS and email or to contact you by any other similar means on the contact information (made available by you on the Platform either at the time of subscription, making an inquiry, making an application for any of the Services offered or otherwise), to offer you information about the Services you may have opted for or that you may be interested in. You authorize us to call SMS or email or contact you by way of any other similar means for the mentioned purpose.

We will also use your contact details information to:

In the event you do not wish to receive such information, you may unsubscribe through the facility in the communications you receive.

Modification/Updating of the Agreement

We reserve the right to change, modify, add to, or remove, portions of the Agreement at any time at will and in the event that we are required to do so as a result of any applicable regulations or as required by law for any other purpose and as amended or made applicable from time to time and as per Company policy. In the event that any material changes are made, we shall display a notice on our home page days from such change. Please read and understand the Agreement prior of every access or use of the Services.

Indemnity and Limitation of Liability

You agree to defend, indemnify and hold harmless the Company, its officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Platform; (ii) your violation of any term of this Agreement; (iii) your violation of any third party right, including without limitation, any copyright, property, or privacy right; or. This defence and indemnification obligation will survive this Agreement and your use of the Service and Platform.

The material displayed on our Platform is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, our Subsidiaries and Affiliates and third parties connected to us hereby expressly exclude:

  1. conditions, warranties and other terms, which might otherwise be implied by statute, common law or the law of equity;
  2. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the Services, our Platform or in connection with the use, inability to use, or results of the use of the Platform, any websites linked to it and any materials posted on it, including, without limitation any liability for:
    1. loss of income or revenue;
    2. loss of business;
    3. loss of profits or contracts;
    4. loss of anticipated savings;
    5. loss of data;
    6. loss of goodwill;
    7. wasted management or office time; and
    8. for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable or advised of the possibility of the same.

Our liability to you shall under all circumstances be limited to a maximum of the amount paid by you (if any) at the time of registration on our Website/ App to use the Services and/or the purchase price paid by you for services in the Engage vertical.

The Company hereby disclaims any and all liability with regards to the accuracy, completeness and or suitability of the Content and information as is provided on the Platform or by virtue of any Services therein and any information and/ or Content including, but not limited to Curated Content that may be provided thereon from time to time. The Company expressly disclaims any liability, whether in contract, tort, strict liability or otherwise, for any direct, indirect, incidental, consequential, punitive or special damages arising out of or in any way connected with your access or use or inability to access or use of the Platform or the Services or reliance on its Content, or any failure of performance, interruption, defect, delay in transmission, computer viruses or other harmful components, or line or system failure associated with the Platform, regardless of our knowledge thereof. The Company shall not be liable for, any damages to, or viruses that may infect, your computer equipment, other electronics or any other property as a result of your access to, use of, or browsing in the Platform or your downloading of any materials, data, text, images, video, or audio from the Platform.

Notwithstanding anything to the contrary contained herein, in no event will the Company’s or any of its shareholders’, directors’, employees’, agents’ total liability to the user for all damages, liabilities, losses, and causes of action arising out of or relating to (i) this Agreement, (ii) the Platform or Services, (iii) the user’s use or inability to use the Services, however caused and whether arising in contract, tort including negligence, warranty or otherwise, exceed the amount of consideration received by the Company from the user for accessing or using the Platform or Services.

Confidentiality

The Company takes all reasonable precautions to preserve the confidentiality and prevent any corruption or loss, damage or destruction of the data and information provided by you, in keeping with industry standard practices. All personal medical information will be kept confidential. However, the Company reserves the right to collect statistical, anonymous and aggregate data based on your usage of the Platform, such information does not consist of any of your private and sensitive information (such as your name, address, phone number, etc.) or your financial information (such as payment details, bank account details, etc.), to understand user behaviour and characteristics and to inform advertisers of such information as well as the number of users that have been exposed to or clicked on the advertising banners. The company being compliant with the data protection laws in force does not store your sensitive information in servers located outside India.

The Company follows generally accepted industry standards to protect the personal information submitted to it by you. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use industry best practices to protect your personal information, we do not guarantee its absolute security and disclaim any liabilities to that effect.

Feedback and Quality Monitoring

Clients may be requested to provide feedback at the end of their engagement with iDare Services. Sessions may be monitored internally for quality assurance and training purposes, subject to confidentiality protocols.

Posting messages, comments or content

Certain portions of the Platform may be configured to permit you to post messages, comments, or other content. Any such content shall only serve and be construed as the opinion of the user posting it, is no substitute for your own research, and should not be relied upon for any purpose.

You agree not to post any content: 

You are solely responsible for the content of any postings you submit and the Company assumes no responsibility or liability for any content submitted by you or any other user of the Platform. We reserve the right to remove the content you provide at any time, but you understand that we may preserve and access a backup-copy, and we may disclose the content if required to do so by applicable law or in a good faith belief that such access, preservation, or disclosure is required by applicable law or in the best interests of the Company. 

Any content you submit is for non-commercial use only. Any content you submit will be routed through the internet and you understand and acknowledge that you have no expectation of privacy with regard to any content you submit. Never assume that you are anonymous and cannot be identified by your posts.

Payments

The Company, currently, does not charge any subscription fees or any other charges from you except a transaction fees/ service fee, over and above the payment gateway charges, which is charged when you book a Session on and through the Platform.

The Sessions can be booked through the Platform through various methods of payments offered. All payments with respect to the Sessions will be done in advance. The Vendors authorises the Company to receive all such payments from the users for the Sessions. The booking of the Sessions shall be governed by the terms of this Agreement.

When the Company receives transaction instructions from you through the payment mode for the Engage Services, the Company will be entitled to debit the sale/ booking amount plus any charges payable for the transaction from the account you have specified. The Company shall not be liable if any transaction does not fructify or may not be completed or for any failure on part of the bank or the credit card agency to perform any of its obligations. Notwithstanding anything contained here, the Company shall not be liable in any manner whatsoever for failure of the banks to transact such settlements as per applicable law.

The Company reserves the right to charge for any portion of the Services and to modify the pricing of, add to, or discontinue the Services or any portion thereof with or without prior notice.

The Company shall have no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the cardholder having exceeded the limit mutually agreed to by the cardholder with the card issuing entity or any other reason whatsoever. In respect of any transactions which may be permitted by the Company via its Platform from time to time, the Company's own records of such transactions, maintained through computer systems or otherwise, shall be accepted as conclusive evidence and binding on you for all purposes. More particularly, the record of the Company generated by the transaction(s), including the recording of the time of the transaction(s), shall be conclusive proof of the genuineness and accuracy of such transactions

Cancellation, Reschedule and Refund

 By User:

In case of rescheduling of the Session booked by the user due to any reason, user should inform same before 24 (twenty-four) hours from the actual date and time on which the Session is to be held. In such an event, the Company provides the below-mentioned options to the user:

In such an event, user does not have any right to claim a refund of the payment. The rescheduling of booked Session can be done only once; thereafter the booking amount will be forfeited.

A user can cancel the booked Session and claim a refund only via refund in the iDare E-Wallet.

The refund amount provided to the user will be based on when the cancellation was initiated in the following manner:

In case where the user does not show up for the booked Session, without cancelling or rescheduling the same, the amount paid by the user for such Session will be forfeited and the user will not be entitled to any refund whatsoever.

If due to an unforeseeable reason from user’s end, a booked Session is not completed in its entirety by the user, the compensation for incomplete Session/consultation will not be provided by the Company.

Any amount received in the iDare E-Wallet in case of refund on a cancelled Session is valid for a period of one (1) year from the date of receipt of such amount in the said wallet. After the period of one (1) year the entire remaining amount in the iDare E-Wallet received as part of refund on a cancelled Session will be forfeited

By the Company and/ or Vendor:

If a Session booked by a user is cancelled by the Company and/ or the Vendor, the user will receive a refund in iDare E-Wallet or cash refund (user’s original method of payment), regardless of the time at which the cancellation was done. This refund in iDare E-Wallet can be used within the validity period to book another Session/ avail any other Services of the Company.

If due to any unforeseeable reason from the Company’s end, a booked Session is not completed in its entirety by the Company and/ or the Vendor, the user will be given an option to have another full Session or reschedule the Session or get a refund in iDare E-Wallet to compensate for the lost Session time.

For the Session booked from a multi Session package as may be available of the Platform, from time to time, the user may have the option to reschedule the Session. Once any session within a Package has been utilized, the Package becomes non-refundable. Individual sessions from the package may be rescheduled following the rescheduling terms of the app. 

Workshop Cancellation/Rescheduling

In the unlikely event a workshop/ webinar may be cancelled by the Company and/ or the Vendor, all confirmed participants will be notified immediately and receive a full cash refund (original method of payment) or have an option to reschedule for such workshop/ webinar.

If a participant chooses to cancel their confirmed registration, or cannot or does not attend the workshop/webinar, the following refund policies will apply:

Refunds cannot be given for any registrations for workshops hosted by guest instructors. Due to the nature of these one-time-only workshops, all events hosted by special guests are subject to this clause.

Fitness

Services under the fitness category in the engage vertical are available only as a multi session package of 8 sessions.

In case of rescheduling of the Session booked by the user due to any reason, user should inform same before 24 (twenty-four) hours from the actual date and time on which the Session is to be held. In such an event, the Company provides the below-mentioned options to the user:

For Multi session Fitness packages user shall not have the option to cancel once sessions has been booked. Any session missed/unattended during the session period shall not be refunded in any form. Rescheduling is permitted only as mentioned above. 

Third-Party Service Providers and Third-Party Sites

The Company may use third-party services provided by the third party vendors to assist in providing the Services (“Services Providers”). All or some of your information may be stored on servers provided by the Services Providers. Certain features and functionality of the Services may be implemented through the third-party services or use of a third-party API and other licensed third party software or technology. The Company may use other Services Providers for the following types of services: networking, storage, financial transactions, customer relationship management, website maintenance, database management, web analytics, cloud computing infrastructure, transactional communications, marketing communications, customer services etc.

The Platform may contain links to third-party sites or software that are not owned or controlled by the Company. The Company cannot censor or edit or control the content of any third-party sites. The Company shall not be liable for any losses incurred by you on account of use of any third-party sites, software or technology.

The inclusion of any link on our Platform does not imply approval of or endorsement by the Company of the website or the content thereof. The Company is not responsible for any communications that you may receive from such third-party websites. Your use of such third-party website shall be subject to the privacy policy, terms and conditions and any other restrictions as may be specified there in. The Company does not endorse these third-party websites and disclaims any and all liability resultant from your use thereof or related thereto.

Force Majeure

The Company shall not be liable if any transaction does not materialize or may not be completed or for any failure on its part to perform any of its obligations under the Agreement or those applicable specifically to any Services, if the same is prevented, hindered or delayed by a Force Majeure event and in such case its obligations shall be suspended for so long as the Force Majeure event continues. "Force Majeure" means any event due to any cause beyond the reasonable control of the Company, including without limitations, sabotage, fire, flood, explosion, acts of god, pandemics, epidemics, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, faults or failures in telecommunication, unavailability of any communication systems, breach, or virus in the processes or payment or delivery mechanism, computer hacking, computer crashes, malfunctioning in the computer terminal or the systems getting affected by any malicious code, unauthorized access to computer data and storage devices, destructive or corrupting code or program, mechanical or technical errors/failures or power outage, etc.

Disclaimer of Warranties

TO THE FULLEST EXTENT PERMISSIBLE AND PURSUANT TO APPLICABLE LAW, THE SERVICES AND CONTENT ON THE PLATFORM ARE PROVIDED ON "AS IS" AND “BEST EFFORT” BASIS AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED AND THE COMPANY AND ITS AFFILIATES, DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY PURPOSE.

IF YOU ARE THINKING ABOUT SUICIDE OR IF YOU ARE CONSIDERING HARMING YOURSELF OR OTHERS OR IF YOU FEEL THAT ANY OTHER PERSON MAY BE IN ANY DANGER OR IF YOU HAVE ANY MEDICAL EMERGENCY, YOU MUST IMMEDIATELY CALL THE EMERGENCY SERVICE NUMBERS AND NOTIFY THE RELEVANT AUTHORITIES. SEEK IMMEDIATE IN-PERSON ASSISTANCE. THE PLATFORM IS NOT DESIGNED FOR USE IN ANY OF THE AFOREMENTIONED CASES AND THE SUPPORT FUNCTIONALITY AND THE COUNSELORS/ VENDORS CANNOT PROVIDE THE ASSISTANCE REQUIRED IN ANY OF THE AFOREMENTIONED CASES.

DO NOT DISREGARD, AVOID, OR DELAY IN OBTAINING IN-PERSON CARE FROM RELEVANT QUALIFIED PROFESSIONAL BECAUSE OF INFORMATION OR ADVICE YOU RECEIVED THROUGH THE PLATFORM.

 

The Company does not warrant that your usage and the availability of the Platform and any of the Content, Curated Content and materials thereon will be uninterrupted or error-free, that defects will be corrected, or that the Platform or the server that makes it available is free of viruses or other harmful components. The Company does not warrant or make any representations regarding the use or the results of the use of the materials on the Platform in terms of their correctness, accuracy, reliability, or otherwise. The information and descriptions contained herein are not intended to be a complete description of all terms, exclusions and conditions applicable to the Services, but are provided solely for general informational purposes.

The information available or otherwise contained on the Platform is neither intended nor implied to be a substitute for professional advice or support. The information and reference material available or made available on the Platform does not constitute a recommendation, advice and/or legal opinion by the Company.

Any reference material or information provided on the Platform or as may be provided from time, whether by way of a chat or discussion with one of the Company’s personnel or even with any professional, shall not in any way be construed as a recommendation, advice and/or legal opinion by the Company. You shall be solely responsible for any decisions, which you arrive at after your own evaluation of the Services of the Company and your need for the same post consultation with any of your advisors.

The tele-consultation services have certain limitations and are not a substitute for face-to-face/ physical consultation. The advice provided herein is strictly based upon the information/ data provided by you. We advise you to please consult/ seek appropriate professional advice.

While reasonable care would be taken to ensure completeness, accuracy, etc. of the information/services provided, neither the Company nor any of their personnel shall in any circumstance be liable for any loss or damage caused by your reliance on information obtained through the Platform. It is your sole responsibility to evaluate the completeness, accuracy or usefulness of any opinion, guidance or other content made available on the Platform.

Company’s Proprietary Rights

The Company is the sole and absolute owner of any and all rights, including the intellectual property rights and other rights in and to Platform and Services and the intellectual property associated therewith. The Parties agree that nothing in this Agreement is intended to, nor shall be construed to vest in, transfer or to otherwise convey to you any right, title or interest in the Platform or any intellectual property associated therewith; and you shall have no right to acquire any right, title or interest in the same by lapse of time or otherwise. You agree not to copy, rent, lease, sell, distribute, or create derivative works based on the Company’s intellectual property, the Platform or the Services in whole or in part, by any means. All other third party trademarks, service marks, product names, and logos appearing on the Platform or in the Services are the property of their respective owners. You acknowledge and agree that the Platform and Services contain proprietary and confidential information that is protected by applicable intellectual property and other laws.

The Parties agree that performance of Services pursuant to this Agreement may result in discovery, creation or development of copyright, designs, processes, methods, techniques, improvements, strategies, or other original works of authorship and other intellectual property rights and the user agrees and acknowledges that all rights, title and interest in and to all such intellectual property, upon the creation of the same, shall always fully and absolutely vest in the Company. The Company shall have the right to use your data and other information to evaluate, update, improve and upgrade the Platform and the Services and for analytics and research purposes in accordance with applicable law.

Your Proprietary Rights

By entering, storing, or sending your data through the Services, you grant the Company a nonexclusive, worldwide, transferable license, on a royalty-free basis, with a right to sublicense this right to third parties assisting the Company in providing the Services, to use, copy, distribute and process the such data through the Platform on your behalf solely for the purpose of storing, transferring, processing and delivering such data. You acknowledge and agree that the Company will not be responsible for any failure of the Platform to store any information, for the deletion of files or information stored on the Platform, or for the corruption of or loss of any data, information or material saved or sent through the Platform.

The Company undertakes to implement commercially reasonable and appropriate physical, electronic and managerial data security measures and procedures for the protection of your data and information against loss, misuse and alteration. The Company shall not allow any access to its system or user data to a third party, except on a strictly need to know basis and in accordance with the Privacy Policy, and shall take all reasonable care to maintain the confidentiality of the information as provided under this Agreement.

Termination

You may request deletion of your personal data or account by emailing contact@idare.co.in. Subject to the Privacy Policy and applicable laws, iDare will delete your account within 72 hours, unless retention is required by law. iDare may retain limited data for evidence or compliance purposes.

Deleting or disabling your account does not entitle you to a refund of fees paid. Upon deletion, iDare may remove all user data and access to the account.

iDare may discontinue or modify the Platform or Services at any time and will notify users through email or an updated Agreement. Fees will be refunded only if Services are discontinued by iDare.

If you breach this Agreement, iDare may immediately terminate your access without notice or refund. iDare may monitor and disclose user data when required by law or to prevent harm or unlawful activity.

Governing Law and Dispute Resolution

The formation, construction, performance and enforcement of the Agreement shall be in accordance with the laws of India without regard to conflict of law principles.

All disputes in relation to this Agreement will be resolved by arbitration at Bengaluru, Karnataka, India, under the Arbitration and Conciliation Act, 1996 by a sole arbitrator appointed by the Parties mutually. The arbitration award shall be final and binding on the Parties, and enforceable in accordance with its terms. The arbitrator shall state the specific reasons for its findings in writing. The Parties agree to be bound thereby and to act accordingly.

Subject to the arbitration provision, the courts of competent jurisdiction at Bengaluru, Karnataka, India shall have exclusive jurisdiction over all matters arising pursuant to the Agreement.

Severability

If any part of the Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law including, then such unenforceable provision shall be deemed to be replaces with a suitable legal alternative provision that achieves the purpose of the original provision as closely as possible.

Relationship of the Parties

You and the Company agree that that nothing in the Agreement shall be deemed to constitute a partnership, joint venture, agency relationship or otherwise between the Parties.

Queries and Grievance Officer

If you have any complaints with respect to the Platform or Services, you may contact our Grievance Officer, the details of which are as follows:

Name: Vaamaa Baldota

Phone Number: +91 88676 82890

Email Id: operations@idare.co.in

 

In case you have any questions or wish to opt-out of certain Services, you may contact us at contact@idare.co.in